WHOLESALE: TERMS + POLICIES

We're so glad that you're interested in becoming a stockist! Please read our terms and policies through carefully before placing your order, and be sure to fill out our Wholesale Application Form here if you haven't yet done so.

THE IMPORTANT STUFF

Here's a quick list of the things you really need to know:

  • Our opening order minimum is $150
  • Our minimum for re-orders is $100
  • Quantity minimums are 6 per style for individual cards, and 4 per style for boxed "cardettes," art prints, and wrapping paper rolls.
  • Once you apply to be a stockist and are approved, you'll be given a wholesaler password. This password will apply a 50% wholesale discount to your order at checkout. 
  • When you order online, there are no forms, no SKU's to look up, and no hassle at all, we hope! (Please note that prices will not reflect your wholesaler discount until you enter your code at check-out.)

BECOMING A RETAILER

To open a wholesale account, please complete the application on our Wholesale page. This allows us to add your contact information and ordering preferences to our system. We will look over your application right away, and be in touch soon!

Top Sellers / Sales statistics

If you are and approved stockist and are interested in knowing Wink Wink Paper Co.'s top selling items, please let us know and we will be happy to send you a list of our top cards, prints, and gift wraps, as well as our New & Noteworthy products.

ORDER MINIMUMS

$150 for opening orders.
$100 for re-orders.
Quantity minimums: 6 per style for individual cards, 4 per style for boxed sets and "cardettes," and 4 per style for art prints.

PLACING AN ORDER

Once you've filled out our Wholesale Application, we will email you your wholesaler password. You will need this to shop online. Simply shop via our website as if you were a regular customer, and enter your wholesale discount code at checkout. If you are local to the Nashville area and would prefer to arrange a drop-off or pick-up for your order, please inquire about our Local Wholesaler discount code to negate shipping costs.

If you would prefer to place your order via email, please feel free to send your order request to winkwinkpaper.co@gmail.com. We will send you a purchase link so that you can pay for your order and shipping costs via our website, and once your order is paid for, we'll send it on its way! You'll receive a receipt and tracking information via your email address on file.

PAYMENT

All orders must be paid in full before orders can be processed. 

If you order online using your wholesale discount code, you will pay for your order immediately via credit card. Shipping charges will be added automatically.

If you order via phone, email, or otherwise, we will tally up the total cost of your order plus shipping and send you a payment link on our website. Payments can be made via credit card (Visa, MasterCard, American Express, Discover, or JCB.) 

suggested retail pricing

We suggest a retail price of around 50% higher than wholesale price for all of our paper goods.

Wrapping PaPer

Wrapping paper rolls normally have to ship in a separate container than the rest of your order, and may be subject to additional shipping costs.

SHIPPING

All orders will ship via UPS Ground from our studio in Nashville, Tennessee. Domestic orders usually arrive within 3-5 business days. You will be provided with a tracking number when your order ships. Please notify us if you would like to pay for expedited shipping.

Wink Wink Paper Co. is not responsible for any carrier delays. The retailer is responsible for covering any duties or customs fees for International orders.

TURNAROUND TIME

Once order payment has been submitted, please allow 1-2 weeks for your order to be processed, packaged, and shipped.

BACK-ORDERED ITEMS

If all items in your order are currently in stock, it may 1 week or less to process and ship your complete order. However, if the quantity of items needed to fill your order is not present in our inventory, we will need to re-stock with our local manufacturers. Standard cards (no gold foil) typically take 2-3 business days to arrive at our studio. Gold foil cards take 10-14 days. Art prints take 2-3 days. Wrapping paper takes 7-10 business days. Once your items arrive in our studio, we will package and ship them immediately.

If certain items in your order are back-ordered, we will let you know immediately when we expect to have them back in stock. 

CANCELLATIONS, RETURNS + EXCHANGES

We request that all cancellations or changes to orders be submitted via email within 24 hours of placing the order. Returns are accepted for unused, unopened products in their original packaging. Returns, incorrectly shipped items, and exchanges must be returned within a week of receiving your order. Once the returned item(s) arrive back at our studio, your refund will be issued via charge or pre-paid check (though shipping costs are non-refundable). Used, opened, and/or final sale items cannot be returned or exchanged.

PACKAGING + DISPLAY

Individual cards are wrapped in cellophane and include one envelope (white, metallic gold, chartreuse, or kraft paper.) Boxed sets and "cardettes" are packaged in white paper boxes with a clear plastic top. Art prints are wrapped in cellophane and include a sturdy backing board. All items include a small sticker with our brand name and web address. All of our products must be displayed and sold in their original packaging. Boxed sets may not be broken up and sold individually. 

If you have any questions about displaying Wink Wink Paper Co. products in your storefront, or if you require product photos for your online shop, please let us know! We would be happy to make our recommendations for display methods, or send you our product photos via email. At this time, we do not supply our stockists with physical displays.

COMMENTS + QUESTIONS

If you have any questions regarding our Wholesale process, or if there is anything at all that we can do to make your ordering experience easier, please do not hesitate to let us know via our Contact page!