WHOLESALE: TERMS + POLICIES
We're so glad that you're interested in becoming a stockist! Please read our terms and policies through carefully before placing your order, and be sure to fill out our Wholesale Application Form here if you haven't yet done so.
THE IMPORTANT STUFF
Here's a quick list of the things you really need to know:
- Our opening order minimum is $150
- Our minimum for re-orders is $100
- Quantity minimums are 6 per style for individual cards, and 4 per style for boxed "cardettes," art prints, and wrapping paper rolls.
- Once you apply to be a stockist and are approved, you'll be given a wholesaler password. This password will apply a 50% wholesale discount to your order at checkout.
- No forms, no looking up SKU's, no hassle at all, we hope! (Please note that prices will not reflect your wholesaler discount until you enter your code at check-out.)
BECOMING A RETAILER
To open a wholesale account, please complete the application on our Wholesale page and we will be in touch with you shortly.
$150 for opening orders.
$100 for re-orders.
Quantity minimums: 6 per style for individual cards, 4 per style for boxed sets and "cardettes," and 4 per style for art prints.
PLACING AN ORDER
Once you've filled out our Wholesale Application, we will email you your wholesaler password. You will need this to shop online, or to shop using our catalog and wholesale order form. At this time, we will also ask you to provide us with your billing information, which we will use to charge your account for shipping costs later, when your order ships. (See "Shipping" for more information.)
Online Ordering: You can shop wholesale prices online by using your wholesaler password as a 50% off discount code at check-out. (Please note that prices will not reflect your wholesaler discount until you enter your code at check-out.)
Ordering using our Wholesale Order Form: Use your wholesaler password to access our Order page. There, you will be able to browse our current catalogs and download our wholesale order form. Fill out the form digitally using Adobe Acrobat, or print the form and fill it out by hand and send back to us. We'll then tally up your oder and invoice you, using the billing information you provided us on the form.
All orders must be paid in full before orders can be processed.
If you order online using your wholesaler password as your 50% off discount code, you will pay for your order immediately via credit card. Shipping charges will be invoiced to you electronically at the time your order is shipped.
If you order using our physical or digital wholesale form, we will tally up the total cost of your order and send you an invoice. Payments can be made via pre-paid check or credit card (Visa, MasterCard, American Express, Discover, or JCB.) We will charge your on-file account upon approval of your invoice.
suggested retail pricing
We suggest a retail price of around 50% higher than the wholesale price for all of our paper goods.
For our One of a Kind items, we recommend a retail price of 40-50% higher than the wholesale price.
One of a kind items
Our One of a Kind items are handmade by Holley and each is completely unique. Currently, we have several hand-woven fiber designs in stock and available for wholesale purchase. Once a wall hanging is sold out, an identical design will not replace it. Please inquire about custom designs or larger quantity orders. We suggest a retail price of around 30-40% higher than the wholesale price.
Shipping costs will be charged to your account at the time of shipment using the billing information provided on your account. You will receive an invoice at this time reflecting the shipping costs. All orders will ship via UPS Ground from our studio in Nashville, Tennessee. Domestic orders usually arrive within 3 days. You will be provided with a tracking number hen your order ships. Please notify us if you would like to pay for expedited shipping.
Wink Wink Paper Co. is not responsible for any carrier delays. The retailer is responsible for covering any duties or customs fees for International orders.
Once order payment has been submitted, please allow 1-2 weeks for your order to be processed, packaged, and shipped.
If all items in our order are currently in stock, it may only take 1 week to process and ship your complete order. However, if the quantity of items needed to fill your order is not present in our inventory, we will need to submit an order to our local manufacturers. Standard cards (no gold foil) typically take 2-3 business days to arrive at our studio. Gold foil cards take 10-14 days. Art prints take 2-3 days. Once your items arrive in our studio, we will package and ship them immediately.
If certain items in your order are back-ordered, we will let you know immediately when we expect to have them back in stock. Please let us know if you would like your in-stock items to ship right away, or if you would like us to wait to ship your order until your back-ordered items are ready.
CANCELLATIONS, RETURNS + EXCHANGES
We request that all cancellations or changes to orders be submitted via email within 24 hours of placing the order. Cancellations or reductions to an order will incur a 10% restocking fee. Returns are accepted for unused, unopened products in their original packaging. Returns, incorrectly shipped items, and exchanges must be returned within a week of receiving your order. Once the returned item(s) arrive back at our studio, your refund will be issued via charge or pre-paid check (though shipping costs are non-refundable). Used, opened, and/or final sale items cannot be returned or exchanged.
PACKAGING + DISPLAY
Individual cards are wrapped in cellophane and include one envelope (white, metallic gold, chartreuse, or kraft paper.) Boxed sets and "cardettes" are packaged in white paper boxes with a clear top. Art prints are wrapped in cellophane and include a sturdy backing board. Products for retail will not include a belly band, so that our designs are visible to customers. All items include a small sticker on the back with our brand name and web address. All of our products must be displayed and sold in their original packaging. Boxed sets may not be broken up and sold individually. Failure to comply with these terms may result in account termination. Please let us know if you have any questions about the packaging or display of our products.
COMMENTS + QUESTIONS
If you have any questions regarding our Wholesale process, or if there is anything at all that we can do to make your ordering experience easier, please do not hesitate to let us know via our Contact page!